Cahuilla Casino
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General Manager


POSITION:                                 General Manager
LOCATION:                                Cahuilla Casino, Anza, California
RESPONSIBLE TO:                      Cahuilla Casino Board of Directors
OPENING DATE:                          September 25, 2017
CLOSING DATE:                          October 25, 2017


The General Manager oversees and directs all operating aspects of Cahuilla Casino to obtain optimum efficiency and economy of operations while maximizing profits. Will provide profit-driven leadership, organizational cohesiveness, and strategic planning of gaming operations in accordance with the Tribe’s goals, objectives, policies and procedures.  Supervises staff of directors, managers, supervisors in all departments for management efficiency, business development, team building, succession planning and employee relations.


  • Accountable for the overall planning, development, and implementation of all Casino activities and events, and individual departments goals and objectives.
  • Develops and reports on annual goals, objectives and budgets to the Board of Directors, including maximization of staff, events, operations, and finances for reaching company goals and maximizing profits.
  • Ensures the quality of management operations in all areas of the organization.
  • Establishes performance and profit objectives for short-term and long-term goals.
  • Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained.
  • Maintain continuing direct communication with the Board of Directors within executive session as necessary along with written and oral reports on gaming related problems, plans and general business.
  • Obtains data, supervises the coordination and development of statistical and financial data and internal controls for department budgets, cash flow, cash operations, purchasing, gaming floor efficiency, accounting practices, regulatory compliance, gaming, financial audits, promotions, marketing, security, and technical controls, and initiates investigation of notable fluctuations or discrepancies.
  • Ability to demonstrate openness to new organizational structures, procedures, and technology and provide visible support for organizational changes needed to improve effectiveness, and help others to successfully manage organizational change.


  • Minimum of 10 years progressively responsible casino management experience; minimum of 5 years Casino General Manager leadership role

  • BS in Business, Casino Management, or related field preferred; MBA a strong plus


  1. To perform this job successfully, an individual must demonstrate a record of success in developing and implementing strategic planning, increase market share, and build organizational infrastructure to support significant growth objectives.
  1. Must understand the forces shaping the business environment, and is able to develop and implement business solutions based on trends, opportunities, market needs, and technology direction.
  1. Must possess solid analytical and problem-solving skills, be able to apply conceptual thinking to understand and facilitate solutions to complex problems or issues, and be able to utilize constructive conflict to quickly facilitate the integration of diverse thoughts, opinions, and perceptions.
  1. Ability to impart knowledge and skill, to offer advice and counsel, to empower and enable others to see alternatives, and to foster the professional growth of others.
  1. Ability to delineate business performance indicators required to executive market strategies and assesses performance relative to these matters.
  1. Demonstrated success with profit and loss statements, managing multiple departments, staff and operation functions within the gaming industry.
  1. Ability to articulate a compelling vision and company goals, and inspire, empower and motivate others to achieve them.
  1. Ability to bring conflicts and disagreements into the open and resolve them collaboratively, build consensus, and secure optimal resolution of specific issues among multiple parties.
  1. Ability to identify and pursue new ideas, solutions, methods, or opportunities for increased profitability.



  • Ability to read, analyze and interpret common business, management, and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from guests, regulatory agencies, departments, Board of Directors, Tribal Council and members of the business community.
  • Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to then effectively present information to top management, public groups, and/or board of directors.



  1. Collect, analyze and interpret sufficient, competent, relevant, and useful data to provide a sound basis for strategic business decisions.

  2. Ability to understand the basics of Probability and Statistics

  3. Ability to understand common accounting and audit practices in the gaming industry including jackpot liabilities, loyalty and incentive programs, regulation and licensing and general audit considerations.
  1. Ability to compile monthly volume and revenue figures to facilitate managerial decision making.


  1. Ability to define problems, collect data, establish facts, and draw valid conclusions.
  1. Ability to interpret an extensive variety of business, management, technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.



Please email and submit PDF versions of current resume, letter of interest, and application (downloaded from the website).


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